FLAT RATE METAL PRIVACY POLICY

INTRODUCTION

Flat Rate Metal is a metal roofing component manufacturer. "Flat Rate Metal", "FRM", "we", and/or "us" refers to Flat Rate Metal LLC. "Application", "app", “service", and/or "website" refers to any Flat Rate Metal Digital product including but not limited to the Android/IOS Mobile Application, or website.

This Privacy Policy applies whenever you use or access our products, service, or content. This Privacy Policy describes:

  • What information we collect, how we collect it, and why
  • How we use that information and with whom we share it
  • How you can access and update that information
  • The choices you can make about how we collect, use and share your information
  • How we protect the information we store about you

If you do not want FRM to collect, store, use or share your information in ways described in this Privacy Policy, you may not use FRM services.

INFORMATION WE COLLECT

We collect the following types of information

Information you provide us directly:

  • Your name, email adress, and password when we create your account
  • Phone number optionally when we create your account

Information collected from service usage:

  • App Interactions when you take actions in the app
  • In-app search history when you search our product offerings
  • Order history when you submit an order for materials

HOW INFORMATION IS COLLECTED

We collect information directly from your usage of our service. Information collection takes place when you fill out forms, click buttons, and navigate the app

HOW WE USE YOUR INFORMATION

The security and privacy of your information is important to us. We understand that to have a healthy business relationship we must respect your information and we do our best to secure it. Ultimately we use your information to provide you with the best services we offer and to fulfill your orders in a timely manner.

Some other ways we use your information:

  • To notify you of important updates to services
  • To contact you for marketing purposes
  • To improve the services we provide

CHILDREN UNDER THE AGE OF 13

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are under 13, please do not provide any information on this service.

COMMUNICATION

Based on your usage of our service you may be contacted with transactional notifications either through phone or email. Relevant business updates will also come through email when updates affect you directly. Your personal contact information may also be used by FRM representatives to confirm and or adjust orders, they may also be used to address any communication breakdowns.

DISPUTE RESOLUTION

If you have any complaints regarding our compliance with this privacy policy, you should first contact us. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of personal information in accordance with this privacy policy.

CHANGES TO THIS POLICY

We may update this Privacy Policy as necessary to reflect changes we make and to satisfy legal requirements

CONTACT INFORMATION

If you have a question about this privacy policy, you can contact Flat Rate Metal via privacy@flatratemetal.com